Legal
Refund Policy
Last updated: July 13, 2026
30-day money-back guarantee
AcquireOS, operated by Justin Whitaker, offers a 30-day money-back guarantee on paid subscriptions (Member and Pro). If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Refunds are processed by Paddle on our behalf.
How to request a refund
You can request a refund in two ways:
- Visit paddle.net and look up your order using the email address you used at checkout — you can request a refund directly from there.
- Or email us at support@aquireos.com with your order details and we will forward your request to Paddle.
Cancellations and renewals
Paid subscriptions renew automatically at the interval you chose. You can cancel your subscription at any time — you will keep access to your paid tier until the end of the current billing period, after which you revert to the Free tier. Cancelling does not automatically issue a refund for the current period unless requested within the 30-day window above.
Approved refunds
Where a refund is approved, Paddle refunds the original payment method. Processing usually takes 5–10 business days depending on your bank or card issuer.
Questions
If you have questions about a specific charge, email support@aquireos.com or contact Paddle at paddle.net.
See also our Terms & Conditions and Privacy Notice.